FAQS
Our customer service centre is open from 8 A.M. to 5 P.M. PST, Monday thru Friday or you can also email us your questions or inquiry via email at sansirjoshan@gmail.com.
Please click here Impresso International How To Order to see our procedures on how to place an order
Tackle twill, or stitched, it involves sewing down a number or letter. The advantage of tackle twill is it offers a more authentic and bolder look to your uniform, much like embroidery.
Dye Sublimation on the other hand is a traditional printing method in which a printer uses heat to transfer dye directly into the desired uniform. Sublimation applies the pigment directly into the material in a vibrant and colour fast way. One of the biggest advantages of sublimation is it does not fade or chip and if you had a very elaborate logo like a massive bulldog for example, then this process makes it very easy to make a bold statement on your uniform.
Please check the description of each item on our website Impresso International for more details or contact our customer support at+92 333 8127323
Absolutely, you can email us at sansirjoshan@gmail,com to check the status of your order. After we have shipped your uniforms, we will provide you with the tracking information. Please visit the shipping carriers listed to track your order
Our Standard Processing time is 2-3 weeks and our Rush Processing is 7-10 business days from when full payment is received and when the Order Detail has been confirmed by the customer.
We will gladly manufacture additional “add-on” products in your style. Additional orders will be billed at the appropriate price for the quantity ordered. Prices may change or vary.
We will make our best effort to match, but an exact match is often not possible. Fabric materials and colours, each company has different materials and colour tones. All materials fade (or darken) over time, and some materials are simply no longer available, so an exact match is impossible – or very expensive as it would involve custom.
We accept VISA, MASTER, DEBIT cards, PayPal, CHECKS, Money Orders and School Purchase Orders. (Please note that checks may take up to 10 days to clear.)
We offer return or exchange for plain uniforms Only ( NO Customization on the garment). We do NOT accept the return or exchange for custom uniforms (which have your team name or logos, designs, or your chosen colours). All returned or exchanged items must be unworn, unwashed and with all original tags. Please contact us within 7 business days of merchandise receipt to report the problems and or complaints.
Customers must contact us within 5 days of the delivery date on the order detail. We will not refund any missing orders. We will only redo your original order with the same design, colour, and team name as well as the same sizes and items as in the original order.